Is Ansvisor really fully open source?
Is Ansvisor really fully open source?
Yes. Every line of code that powers ansvisor.com is in the public repo under MIT. No paywalled features in the self-hosted build — the cloud service is just a hosted convenience.
What's the cost difference between cloud and self-hosted?
What's the cost difference between cloud and self-hosted?
Cloud has a flat monthly subscription that includes everything (AI provider quotas, infrastructure, support). Self-hosted is free in software cost but you pay your own AI provider bills (OpenAI, Gemini, Anthropic) plus DataForSEO/Cloro if you use them.Rough back-of-envelope: a brand tracking 30 prompts daily across 4 AI engines costs ~$5–15/month in API fees, depending on response length and provider mix.
What happens when my plan ends?
What happens when my plan ends?
On Ansvisor Cloud, a workspace becomes read-only when a cancelled plan or free trial reaches its end, or when a payment fails (the first charge after the trial too), until the payment method is updated. Everything you set up stays.The 14-day free trial starts with a card at checkout, and the plan starts on day 15: a trial that simply ends becomes a paid plan. Buying the plan during the trial, from Billing, ends the trial that day: the first paid period starts then, with the plan’s full monthly AI usage, starting again from 0%. Cancelling in Billing, during the trial or after it, keeps the workspace working until the last day of the trial or of the period you paid for.While it’s read-only:
- Everyone can still sign in, open every page and read everything.
- Adding, running, writing and AI open a dialog: Choose a plan to keep going, or Update your payment method to keep going after a failed payment. Admins choose a plan or update the payment method from it; other members are asked to turn to an admin.
- These still work: Billing and choosing a plan, your own profile and signing out; stopping a tracking job that is running and stopping the Content Agent; disconnecting Search Console, Analytics, Webflow, an AI-bot log or a store; removing your own AI provider key; deleting an Agent Chat conversation; deleting API keys and disconnecting connected apps, removing members, revoking invitations and accepting an invitation; creating API keys (the MCP server only reads for this workspace); and deleting a brand.
- Nothing runs on its own: no tracking, scraping or AI, no agents, no syncs with outside services, no new signals, actions or suggestions. AI-bot logs, the tracking snippet’s visits and webhook callbacks are answered but not stored.
Why don't you scrape ChatGPT/Gemini directly?
Why don't you scrape ChatGPT/Gemini directly?
For programmable AI engines (OpenAI, Anthropic, Google Gemini API), Ansvisor uses official APIs — most reliable, well-priced, and TOS-compliant. For web AI engines that don’t have public APIs (like ChatGPT.com search results), Ansvisor uses Cloro as a managed scraping backend. Cloro handles browser fingerprinting, captcha bypass, and rate-limiting at scale.These are two distinct fetchers: Cloro scrapes the AI answer engines, while Scrape.do (via
SCRAPEDO_API_KEY) fetches your own pages for the Site Audit feature (proxy + JS render). Self-hosters who want Site Audit need a Scrape.do key.How often does tracking run?
How often does tracking run?
Default schedule is once per day per brand. You can configure per-platform frequency under brand settings (e.g. ChatGPT daily, Grok 3x/week, Gemini weekly) to manage AI provider costs.
My visibility score is 0. Did setup go wrong?
My visibility score is 0. Did setup go wrong?
Probably not. Brand-new brands or those in non-English-language niches commonly start at 0 across most prompts. The score reflects what AI engines currently cite — closing that gap with content + earned media is exactly what AEO is for.
Can I see the actual AI responses, not just metrics?
Can I see the actual AI responses, not just metrics?
Yes. Click any prompt or platform cell on Visibility’s Overview; the drill-down sheet shows the full LLM response, parsed citations, sentiment, and detected competitor mentions.
How do I get help?
How do I get help?
- Bugs / feature requests: GitHub Issues
- Discussion: GitHub Discussions
- Cloud customers: support email in your dashboard footer
Is my data private?
Is my data private?
For self-hosted: 100% on your infrastructure, never touches Ansvisor servers. For cloud: standard SaaS privacy — your prompts and responses are stored in our managed Supabase, isolated per organization via RLS, never used for training. Full DPA available on request for enterprise plans.
Can I try Ansvisor without a card?
Can I try Ansvisor without a card?
On Ansvisor Cloud, both ways to start a plan, buying it or the 14-day free trial, take a card. Without one, explore a demo brand with sample data from the plan step of sign-up. Your own brand stays saved, and tracking starts on it when you pick a plan. See Demo brand.
Is there a dark mode?
Is there a dark mode?
Yes. The sun/moon button beside the logo, at the top of the main menu while it is open, switches between light and dark, and the choice is kept per browser. On Ansvisor Cloud, a new account starts in dark mode for now, from the sign-up page on; everyone who used Ansvisor before keeps the mode they had. Self-hosted installs start in light mode.
Does Ansvisor work for non-English brands?
Does Ansvisor work for non-English brands?
Yes — 13 languages and 18 regions supported. AI engines respond in the language of the prompt; Ansvisor’s mention/citation parsing is language-agnostic.
How do I contribute?
How do I contribute?
Read CONTRIBUTING.md in the repo. We welcome PRs for: new AI engine adapters, additional citation classifiers, language packs, UI polish, and bug fixes. For larger features, open an issue first to align.